Information we collect
We collect account details, login information, wallet balances, transaction records, licence activity, support messages, and technical information needed to keep the service secure and operational. When online payments are enabled, the payment provider may also process payment details according to its own policies.
How we use information
We use information to create and manage user accounts, process wallet top-ups, deliver digital services, prevent fraud, provide support, send service notifications, troubleshoot issues, and meet legal or payment-provider requirements.
Sharing
We do not sell personal information. We may share only the information needed with payment processors, hosting providers, email providers, fraud-prevention services, professional advisers, or authorities when required by law or necessary to protect the service.
Security and retention
We use reasonable technical and administrative safeguards to protect user information. Records are kept only as long as needed for service operation, accounting, dispute handling, legal compliance, and security monitoring.
User choices
Users may contact support to request access, correction, or deletion of their account information, subject to transaction, accounting, legal, and security retention requirements.